Users can't download PDFs of completed documents

Incident Report for PandaDoc

Resolved

We’re all set! Users can download the PDFs of completed documents now. If you experience any issues with this, please reach out to us at support@pandadoc.com.

Posted Jul 29, 2019 - 02:18 PDT

Update

Our team has identified the root cause of the issue and is working on the fix.

Posted Jul 29, 2019 - 02:14 PDT

Investigating

We're currently investigating the issue with the PDF generation for completed documents. Our team is on it and we'll post updates here. Thanks for your patience as we work to resolve this!

Posted Jul 29, 2019 - 01:57 PDT

This incident affected: US & Global (Uploading and downloading documents).