Degradation in the Application

Incident Report for PandaDoc

Resolved

We’re all set! PandaDoc users should now be able to use PandaDoc without issue. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Sep 03, 2020 - 01:56 PDT

Monitoring

Our engineers have deployed a fix. We’re still monitoring the application performance and will post a final ALL SET message when we’re sure the issue is fully resolved.
Posted Sep 02, 2020 - 23:59 PDT

Update

We are continuing to investigate this issue.
Posted Sep 02, 2020 - 23:12 PDT

Investigating

We're currently investigating the issue with degraded performance in Pandadoc. Our team is on it --and we'll post updates here. Thanks for your patience as we work to resolve this!
Posted Sep 02, 2020 - 23:11 PDT
This incident affected: US & Global (Uploading and downloading documents, Web application).
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