Completed Documents download issue

Incident Report for PandaDoc

Resolved

The issue with completed document download is now resolved. Once again, we apologize for the inconvenience caused. PDFs for all completed documents should now generate without any issues. Please, contact us at support@pandadoc.com should you have any issue.

Posted Dec 26, 2018 - 07:29 PST

Update

We are continuing to work on a fix for this issue.

Posted Dec 26, 2018 - 07:17 PST

Identified

We currently experience issues with completed document download and our team is working on the fix. We’re terribly sorry for the inconvenience caused.

Posted Dec 26, 2018 - 07:15 PST

This incident affected: US & Global (Uploading and downloading documents).