PDF Download Issue

Incident Report for PandaDoc

Resolved

We’re all set! Users can download and sign documents. If you experience any issues with this, please reach out to us at support@pandadoc.com. Thanks for your patience during the incident, we do appreciate it!

Posted Sep 10, 2021 - 06:57 PDT

Monitoring

Our engineers have deployed a fix. We are still monitoring the situation and will post the final update soon!

Posted Sep 10, 2021 - 06:42 PDT

Update

We are continuing to investigate this issue.

Posted Sep 10, 2021 - 06:23 PDT

Investigating

We're currently investigating the issue with the download. Our team is on it --and we'll post updates here. Thanks for your patience as we work to resolve this!

Posted Sep 10, 2021 - 06:17 PDT

This incident affected: US & Global (Uploading and downloading documents).