Issue with Document Download

Incident Report for PandaDoc

Resolved

We’re all set! Users can now download documents in PDF. If you experience any issues with this, please reach out to us at support@pandadoc.com.

Posted Jun 19, 2020 - 17:06 PDT

Update

Our team is working on the issue to get you back on track as soon as possible. We will provide you with an update here.

Posted Jun 19, 2020 - 16:10 PDT

Identified

We’re currently working on a fix to resolve the trouble with downloading documents. We’ll post an update here. Please stay tuned.

Posted Jun 19, 2020 - 15:11 PDT

Investigating

We're currently investigating the issue of downloading documents in PDF. Our team is on it --and we'll post updates here. Thanks for your patience as we work to resolve this!

Posted Jun 19, 2020 - 14:38 PDT

This incident affected: US & Global (Uploading and downloading documents).