Tokens are not auto-populated once creating documents from Copper and Nutshell Chrome extensions. Only users with the latest Chrome version (73.0.3666.0) are affected. Our dev-team will provide a fix within 24 hours. As a workaround, you can temporarily downgrade the Chrome version, please follow the link for the instructions: https://support.google.com/chrome/a/answer/7125792?hl=en We’ll post the next update once the fix is implemented.
Posted Mar 28, 2019 - 20:43 PDT
Our team is investigating the issue to get you back on track as soon as possible. We will provide you with an update.
Posted Mar 28, 2019 - 20:02 PDT
We're currently investigating the issue with integrations. You may not be able to pass data from your CRM to PandaDoc documents through tokens. Our team is on it and we'll post updates here. Thanks for your patience as we work to resolve this!