We’re all set! Users can once again download PDFs for completed documents. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Posted Nov 09, 2020 - 14:51 PST
Monitoring
Our engineers have deployed a fix, PandaDoc users should now be able to download their PDF for newly completed documents. We’re still working on resolving this for past completed documents and will post a final ALL SET message when we’re sure the issue is fully resolved. Thank you for all of your patience as we work to resolve this!
Posted Nov 09, 2020 - 14:30 PST
Investigating
We're currently investigating the issue with downloading PDF copies of PandaDoc documents. Our team is on it --and we'll post updates here. Thanks for your patience as we work to resolve this!
Posted Nov 09, 2020 - 13:41 PST
This incident affected: US & Global (Uploading and downloading documents).