PDF download of completed documents is unavailable

Incident Report for PandaDoc

Resolved

We’re all set! Users can download completed documents. If you experience any issues with this, please reach out to us at support@pandadoc.com.
Thanks for your patience!

Posted Apr 04, 2019 - 05:46 PDT

Monitoring

Completed documents are still downloaded with a delay, but our engineers have deployed a fix. We’re monitoring the application performance and will post a final ALL SET message when we’re sure the issue is fully resolved.

Posted Apr 04, 2019 - 04:46 PDT

Investigating

We’re currently working on a fix to resolve the trouble with downloading completed document in PDF. We’ll post an update here. Please stay tuned.

Posted Apr 04, 2019 - 04:13 PDT

This incident affected: US & Global (Uploading and downloading documents).